Our CEO - Don Hartung
Who We Are
We’re engineers and operators who believe security shouldn’t be an afterthought. We embed monitoring, patching, identity controls, backup testing, and recovery planning into everyday IT operations.
- Security-first managed IT
- Compliance & risk guidance
- Data protection & recovery
- Network security for hybrid work
Principles We Operate By
- Secure by default: hardening, MFA, patch baselines.
- Measure what matters: uptime, recovery time, user impact.
- Prepare for failure: backup validation and incident playbooks.
- Communicate early: clear status and next steps, not silence.
Realistic Response & Support
Critical (P1): acknowledgement within 30 minutes during business hours; immediate triage for managed clients with 24/7 monitoring.
High (P2): same-business-day action with status updates.
Standard (P3): scheduled within 1–2 business days.
We don’t promise “5 minutes.” We promise transparency and predictable SLAs that we actually meet.
Our Mission
Reduce cyber risk for small and mid-sized businesses while keeping teams productive. We align security with business outcomes — uptime, compliance, and the ability to recover fast.
